Last revision on April 24, 2020

Terms and Conditions

This document regulates the conditions of purchase of the electronic ticket to enter the Inca citadel of Machu Picchu on the web portal



Conditions of service

About the purchase process

Payment conditions

Ticket issuance

About data changes and modifications

About cancellations and refunds

About discounts for minors and students

Confidentiality of information

Machu Picchu Terra ensures the confidentiality of the data entered by the Client at the time of making his reservation, of the data provided in the payment transaction and of the documents sent to our email. These will be used solely and exclusively for the acquisition of the Entrance Ticket to Machu Picchu on behalf of the Client before the Ministry of Culture of Peru.

Release of liability

If you have any complaint or claim about the services provided by Machupicchu Terra, go to our Claims Book section.